Payment Policy

At Folaura, we want the checkout process to be simple and convenient. This policy explains the payment methods we accept, how payments are processed, and what to expect if a payment or refund is involved.

1. Payment Methods

We accept major credit and debit cards through our payment processing system, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Visa Electron

The payment options available at checkout may vary depending on the checkout environment.

2. Secure Checkout

Payments are processed through secure payment systems designed to help protect your payment and personal information.

Our checkout uses SSL encryption to help secure information transmitted during the payment process.

3. Currency and Taxes

All prices and transactions are displayed and processed in U.S. Dollars (USD).

Any applicable sales tax will be calculated and shown at checkout before you complete your purchase.

4. Payment Authorization

Payment is generally authorized when you place your order.

Once payment has been successfully approved, your order can move forward for processing.

If a payment cannot be authorized, the order may not be completed. In that case, you can review your payment details and try again.

5. Payment Verification

For some orders, additional payment or order verification may be required as part of our order review process.

If the requested information cannot be verified, we may cancel the order and issue any applicable refund to the original payment method.

6. Order Cancellation

If you wish to cancel an order, contact us as soon as possible at support@folaura.shop.

Cancellation may be possible only before processing begins. Once processing has started, cancellation cannot be guaranteed. Orders that have already shipped cannot be canceled.

For further information, please refer to our Returns & Refund Policy.

7. Refunds

Approved refunds will generally be issued to the original payment method.

For returned items, refunds are generally processed within 10 business days after approval, following receipt and inspection of the returned item where applicable.

Your bank or payment provider may require additional time before the refunded funds appear in your account.

8. Contact Us

If you have any questions about payments, checkout, or a transaction, please contact us.

Folaura
Email: support@folaura.shop
Phone: +1 (620) 229-7754
Address: 248 N West St, Wichita, KS 67203, United States
Customer Service: Monday–Friday, 9:00 AM–5:00 PM (Central Time)